Buttress Roots (Beijing) Technology Co., Ltd. is committed to providing high-quality link services for buyers and sellers in the global engineering field. In 2022, the suppliers settled by Buttress Roots platform are mainly enterprises registered in China, and all suppliers are high-quality enterprises in relevant industries and products selected by the platform. In the second half of 2022, enterprises outside China will also register on the platform one after another.

In order to protect the buyer's consumption rights and shopping experience, the platform will provide product consultation, enterprise consultation, convenient procurement, after-sales, help you find goods and other services.

1. Product Consultation

At present, Buttress Roots provides platform interfaces in four languages: Chinese, English, Russian and Spanish. Buyers can choose relevant language interfaces according to their language usage habits.

If the buyer is interested in relevant products on the platform, he can consult with the supplier by e-mail or telephone in the early stage. The online real-time translation consulting window of the platform is under development, and the communication between the buyer and the seller will be more convenient and fast in the later stage.

If the buyer's energy or experience is limited, he can choose a consulting company, general contractor or integration supplier on the platform to assist him in unified procurement.

2. Enterprise Consultation

The suppliers settled on the platform have been selected by the platform. At the same time, the engineers registered on the platform will also objectively evaluate the enterprises and related products. If the buyer is still worried about the supplier's performance ability, he can place an order through the Credit Report of the platform, and the platform will assist the buyer to conduct credit investigation and relevant consultation on the relevant suppliers.

3. Convenient Procurement

Transaction Method. Buyers can choose the appropriate order transaction method according to their actual situation. If they do not have the ability of import customs clearance, the platform will help solve it.

Product Information. The platform will assist buyers and suppliers to prepare relevant certification, passport and other materials required for product import in advance.

Payment Method. The buyer can choose to pay the order online or offline. The buyer can also negotiate with the supplier to determine the payment proportion of the order.

4. Quality Control

With regard to product quality, firstly, the platform ensures the smooth delivery of products through supplier selection. Before the products leave the factory, the supplier has relevant quality inspection. After the products arrive at the use site, comprehensive after-sales service also provides relevant guarantee for product quality.

If buyers are still worried about product quality, they can ask a third-party testing agency to check.

In addition, in order to adapt to the remote all-round quality inspection of product production, finished products and packaging, the platform will use VR and other technologies to solve the quality inspection procedures of the buyer and the seller.

5. Find Products

If the buyer does not find the right goods on the platform, he can publish the product information to be purchased in the " Find Products" on the platform. The platform will find relevant products for the buyer through various resources.